AUSTRALIA Drupal Case Study – Drupal for Governments and NGOs

Drupal has been gaining a lot of traction over the years in the Public space, as well as NGO’s and States. For example, as a leading case study, Australia has embraced the power of this open-source CMS to deliver these critical resources to its citizens and the community.

Drupal has been the seleceted CMS for many of the Australian Government branches.

Australia Drupal Map

The following websites running on Drupal 8 Social Security payments and services to Australians Government payments and services The Department of Industry, Science, Energy and Resources The Department of Health The Department of Foreign Affairs and Trade The Australian Security Intelligence Organisation Smart Traveller Information Department of Health and Human Services of Victoria The Department of the Prime Minister and Cabinet

What are the benefits of adopting Drupal in the Public Space?

Consider the fundamental pillars of a CMS is to deliver content fast, realiably, securely, on the go and most importantly keeping track of the content cycles for easy and cost-effective administration and maintenance. Those are the 5 key reasons why Governments should follow the Australian example and adopt Drupal as their backbone for getting information to the public.

Fast and Multi-Device Friendly

Public websites should aim for a superior mobile experience, without losing track that only 20% of the adult public (65 and up) is using a smartphone. Also, socio-economic drivers factor in, especially in developing economies where mobile devices are yet to be sophisticated. The information should be available to all public and the CMS should support that.


Government websites often store large amounts data and experience significant spikes in traffic based on seasonal demand, tax-filing dates, news cycles, and several other factors. Drupal has the ability to handle large databases and intense site traffic. Drupal’s database capability includes a wide range of ways to sort and organize content via its module system. Hence, supporting the needs of almost any content library without the need to create custom code.


Public data and citizen information is very sensitive. To protect that data is critical for Governments especially when it comes to public trust. Drupal has a dedicated security council that regularly develops security modules you can install to keep its sites running stable and secure.

Content on-the-go

Drupal is a community and a lot of additional modules have been contributed and tested. This means they are ready to be added to its sites. Modules can be added to any Drupal site at any time. Some examples to have content availabilty on the go include social sharing, image editing, calendars, metatags, and modules that support integrations with email platforms and customer databases.

Easy content administration and cost-effective maintenance

In the Public Space, Governments and NGOs are always on limited budgets, and a lot of accountability for spending. Drupal is an open-source CMS supported by a large community of developers. Drupal’s modular building reduces almost to zero the need for a customized code. This helps save on development/support agency fees; thus allowing public resources to go to content strategy, design and user experience rather than dedicating funds to software licensing fees. Focus on creating the perfect experience for the citizenship.


Get in touch with us for any questions or concerns regarding how to Tooit can help with your current Public or NGO web support, maintenance and migration!